General FAQ 7

• Dying Light: THE BEAST - about the game
• Supported Languages
• Not sure which Dying Light 2 edition I have - will I get Dying Light: The Beast?
• I haven't received any e-mail from Techland - does that mean I won't get The Beast or its bonus content?
• What is happening with the Xbox One and PlayStation 4 releases of Dying Light: The Beast?

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Sending us a message / Submitting a Support Ticket 6

• How to send us a message?
• Dockets Profile ACTIVATION / Password RESET / Platform LINKING
• Can you retrieve my lost save file?
• Co-op issues
• Requests for Personal Data Removal

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Current HOT Topics 3

• Hotfix 1.2.1
• [PC, RTX 50XX series] Object and texture rendering is sometimes broken
• Dying Light Outpost - website issues

PC Questions / Issues 8

• Official Windows PC System Requirements for Dying Light: The Beast
• Make sure to update your video driver!
• Ray Tracing has been temporarily disabled
• PC save files location
• Lost or deleted save files / character / progress / account

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PlayStation Questions / Issues 1

• Clear Cache / Fix crashes and other issues

Xbox Questions / Issues 2

• Close the game when you finish playing
• Clearing Cache / Fix for Black Screen, crashes etc.

DLC / Add-ons 5

• Dying Light Outpost - claiming rewards
• Dying Light: The Beast Deluxe Edition - Castor Woods Prepper Bundle
• Dying Light: The Beast - Hero of Harran Pre-Order Bonus
• The Burning Wolf Axe
• The APEX Car Skin and the Legacy Outfit